CUSTOMER REPRESENTATIVE TRAINEE
Winc Industries
Not Specified, Ohio
representative
insurance
representative
team
customer service
customer relations
relations
launch
customer acquisition
energy
retail
remote
customer experience
November 22, 2022
Winc Industries
Not Specified, Ohio
FULL_TIME
$3800-6500/YEAR
Our clients firm leverages a scalable customer relations model and trains our talented Customer Representative Trainee to prepare, launch, and optimize every product and service campaign. They're a trusted customer acquisition partner for top-flight energy companies nationwide, and they are seeking talented individuals to join their growing retail team! This role is not remote and is a face to face customer service role.
Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as their own. Again this is an in person role working with customers.
As a Customer Representative Trainee, you will:
Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.
Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture.
What You Need to Get Started:
1-2 years in a customer based role
Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
Ability to handle pressure, prioritize, and multi-task during the course of a business day
Tech-savvy, or the ability to pick up concepts quickly
Enthusiasm and aptitude for learning new skills
Job Types: Full-time, Part-time
Pay: $3,800.00 - $6,500.00 per month
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
Work Location: On the road
Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as their own. Again this is an in person role working with customers.
As a Customer Representative Trainee, you will:
Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.
Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture.
What You Need to Get Started:
1-2 years in a customer based role
Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
Ability to handle pressure, prioritize, and multi-task during the course of a business day
Tech-savvy, or the ability to pick up concepts quickly
Enthusiasm and aptitude for learning new skills
Job Types: Full-time, Part-time
Pay: $3,800.00 - $6,500.00 per month
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
No nights
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
Work Location: On the road
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